Yandara J. Linnane

Program Manager, Alpha & Beta @Adobe

Portland, OR, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2024 — Present

Program Manager, Alpha & Beta @Adobe

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Lead multiple large, highly technical customer-facing projects, building and driving alpha and beta programs end-to-end- Help validate the customer experience during the software development lifecycle for Adobe\'s Experience Cloud- Identify, raise, and address significant problems in the program, measure success through relevant metrics, and relentlessly advocate for the user to ensure the product meets release criteria- Advocate for customers while collaborating with product partners at various levels across the product development organization- Continuously innovate, scale, and improve the program and associated processes/toolsets.Address issues with a diverse, cross-functional, geo-distributed team to achieve the best results for the customer- Coordinate product alpha/beta test programs by recruiting enterprise-level testers, moderating weekly customer calls, drafting collateral, and driving program communication- Maintain collaborative relationships with customers, partners, and merchants- Represent the customer viewpoint and ensure the right outcomes.

EDUCATION

2006 — 2011

California State University, Monterey Bay

BS

SKILLS

OutlookAdvertisingWordpressApple ApertureCustomer ServiceOnline AdvertisingGoogle AnalyticsPhotoshopNon-ProfitsRetailTwitterMagentoMicrosoft OfficeSalesInventory ManagementPublic SpeakingEvent ManagementResearchStrategic PlanningSocial NetworkingPhone EtiquetteSocial Media MarketingPowerpointMicrosoft ExcelBudgetsMarketing CommunicationsFacebookWeb Content ManagementDigital PhotographyOs XData EntryOutstanding Customer ServicePublic RelationsTime ManagementEntrepreneurshipMarketingSocial MediaFundraisingMarketing StrategyTeamwork

ABOUT YANDARA J. LINNANE

Program Manager, Adobe

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