Yan Simpson

Customer Solutions Architect @Bidvest Noonan

Crawley, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2025 — Present

Customer Solutions Architect @Bidvest Noonan

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London, GB

I excel in creating innovative customer relationship management solutions that prioritized business requirements. • Engaging with stakeholders to gather insights and translate them into effective technical strategies. • Ensuring that our solutions were not only functional but also user-friendly, enhancing overall customer experience. • Developing skills in stakeholder management, technical architecture, and customer engagement strategies.

EDUCATION

1982 — 1986

Wavell Secondary School

6 O levels

N/A

Farnborough College of Technology

Higher National Diploma, Information Technology

SKILLS

Store ManagementMerchandisingOperations ManagementRetailSales ManagementStrategyProfitSalesLoss PreventionTeam ManagementPeople ManagementRetail SalesVisual MerchandisingRecruitingPerformance ManagementManagementCustomer ServiceTime ManagementInventory ManagementInventory ControlCustomer Experience

ABOUT YAN SIMPSON

Passionate about navigating the ever-evolving landscape of digital transformation, I specialize in leveraging multiple platforms to drive innovation and business growth. With a knack for turning complex challenges into streamlined solutions, I thrive in creating strategic roadmaps that align technology with business objectives.Over the last 10 years I have been in the forefront of multiple system implementations and integrations including Salesforce, Access Dimensions, Templa CMS and the Microsoft suite.More recently I have exploring the real life applications of AI driven technology in our sector, leveraging newly emerging systems to further streamline operational and commercial delivery in Bidvest Noonan.Lasty, and by no means least, I work in my spare time as a Parent Governor for Ifield Community College in Crawley, helping deliver a safe and open environment that young minds can flourish in.Delivering social value has, and always will be, high on my agenda, always driven by our organization\'s mantra \"To proudly create safer and healthier communities today, for tomorrow\".

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Yan Simpson — Customer Solutions Architect at Bidvest Noonan in Crawley, GB | Unifers