Johnny Yan

About Johnny Yan

At Talroo, my role as Director of Revenue Operations centers on creating robust systems for data analysis and financial oversight, fostering a climate of continuous improvement. My expertise in operations management has been honed through strategic leadership roles, where I\'ve developed a keen ability to align operational metrics with business goals. My recent work includes mentoring a skilled revenue operations team and managing integrations of key systems like Salesforce and MuleSoft, ensuring data integrity and process efficiency. We\'ve collaborated to maintain Talroo\'s commitment to data-driven talent attraction, empowering the company to effectively reach and secure top talent.

Experience

1. Director of Revenue Operations

   Talroo

   May 2024 — Present · Austin, TX, US

   I oversee the process of collecting, organizing and protecting analytical data related to Talroo’s revenue, finance, marketing, sales, and customer service activities. My main responsibilities- Plan, approve, and supervise the deployment and administration of systems and processes to manage and analyze financial and sales data and other records- Mentor and develop Talroo\'s Revenue Operations Team into a highly effective and skilled revenue operations organization with deep system expertise- Systems managed by the Revenue Operations Team: Salesforce, MuleSoft, Outreach, Gainsight, Gong, Hubspot, Seismic, Lessonly, LinkedIn Sales Navigator, Zoominfo, 11X AI, SimilarWeb, Docusign, Zoom, Frandata, Lessonly, Seismic and Revenue Hero- I work in close collaboration with our Leadership, Financial, Marketing, Sales and Engineering teams on multiple projects to improve our Go-To-Market strategy.

Education

• Université de la Réunion, France

  Master's degree, Economics

  1991 — 1992

• KEDGE Business School

  Master’s Degree, Business Management

  1992 — 1994

• Université de la Réunion, France

  Bachelor’s Degree, Economics

  1988 — 1991

Skills

• Quality Assurance
• Mergers & Acquisitions
• Biotechnology
• Business Analysis
• Strategy
• Sales
• Process Improvement
• Team Building
• Management
• Long-Term Customer Relationships
• Leadership
• Research
• Cross-Functional Team Leadership
• Marketing Strategy
• Life Sciences
• Client Retention Programs
• Technological Innovation
• Pharmaceutical Industry
• Business Strategy
• Product Development
• Marketing
• Account Management
• Contract Negotiation
• Lead Generation
• Market Research
• Business Process
• New Business Development
• Strategic Planning
• Customer Retention
• Project Management
• Customer Service
• Product Management
• Enterprise Software
• Software as a Service (Saas)
• Business Development
• Program Management