Yamini Birjapalli
Software Engineer @Cognizant
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WORK HISTORY
Software Engineer @Cognizant
Hyderabad, IN
EDUCATION
Anurag Group of Institutions
Bachelor of Technology - BTech, Computer Science
ABOUT YAMINI BIRJAPALLI
ServiceNow Developer with 4 years of IT experience, specializing in ITSM, Flow Designer, catalog development, and scripting using JavaScript and Glide API. Proficient in developing custom workflows, automating business processes, and integrating third-party systems using REST APIs. Hands-on experience with core modules like Incident, Problem, Change, Knowledge, CMDB, and Service Catalog. Skilled in data imports, SLA management, update sets, and user administration. Strong understanding of Agile methodologies and SDLC for delivering efficient and scalable ServiceNow solutions.
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