Yalitza Rosario
- Role
- Network Operations Center (Noc) Engineer at Red Key Solutions
- Location
- Yonkers, NY, US
- LinkedIn followers
- 500 followers
About Yalitza Rosario
Detail-oriented IT professional with extensive experience in system administration…
Experience
Network Operations Center (Noc) Engineer
Apr 2021 — Present
User-facing support of all kinds, hardware maintenance and deployment, Conferencing, O365 support, Setup user accounts in Active Directory. •In charge of onboarding and offboarding users. • Ticketing, tracking, controlling, managing, accessing in Connect Wise. • Installation and troubleshooting of productivity and corporate software in Windows 10. • Installation and troubleshooting of hardware (desktops, laptops, network devices, printers). • Provide support to systems and applications access, Active Directory, Exchange/O365, Operating System and VPN access. • Contribute to the daily maintenance of systems and networks associated with the company external customers. Participate in the coordination of efforts for situations of security alerts and server blackouts. • Features and patching of user’s workstation. • Managing antivirus as Sentinel One. • Configuration of Network Attached Storage. • Documentation of products and procedures. •Training new hires. • Setup VPNs for users on firewalls. • Updating firewalls firmware. • Implementation of Azure and autopilot. • Migration from on premises to Azure AD. • Management of Mimecast. • Management of Jump cloud, Addigy and One login.
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