Al y
Information Technology Service Desk Manager @UK Civil Service
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WORK HISTORY
Information Technology Service Desk Manager @UK Civil Service
City Of Westminster, GB
EDUCATION
Citrix Certified Administrator
CiTR!X
Microsoft Certified Technology Specialist
MCTS
Anadolu University
Bachelor of Science (BS)
Microsoft Certified Systems Engineer
MCSE
Microsoft Certified Systems Administrator
MCSA
Microsoft
Specialist
SKILLS
ABOUT AL Y
I have 20 years of IT experience in support and administration. Implementing new technologies such as Windows 2012, VMWare, as well as troubleshooting and supporting of Hyper-V 2008 – 2012, Active directory, File servers, Web farms, and all Data Centres in a highly demanding and constantly evolving 24hr corporate media business with 500 users across different sites.An effective team player with strong coaching skills, and an honest, polite persona, smart appearance, with a lead by example, can do attitude, capable of contributing from day one with excellent communication skills and the ability to explain in plain English technical issues to non-technical persons, ensuring solutions are understood by all and are fit for purpose.My objective is to further develop my technical skills and challenge my abilities in a hands on technical role installing, configuring and supporting technology across a broad range of platforms and vendors. Strategic planning as well as leading by example working closely with team members or on my own initiative.
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