Yaki Soni
Inbound Sales Manager | Adobe - Inbound Sales - Key Account Management - SaaS Sales - Client Success - Client Relationship Management - Strategy & Partnerships - Onboarding Specialist
- Role
- Inbound Sales Manager at Adobe
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Yaki Soni
Results-driven customer success manager with 5+ years of experience in Inbound sales, account management and SaaS solutions. Impeccable record in meeting sales targets and proficient at developing business strategies, customer management and success plans. Known for delivering exceptional customer service, relationship management and prioritizing customer engagement, product expertise, and building strong client relationships. Committed to continuous learning and dedicated to ensuring client need assessment, customer advocacy and satisfaction. Playing a key role in customer success targets, and being recognized for outstanding customer service.Experienced in training needs analysis, curriculum design, and cross-functional collaboration to enhance client experience and retention. Proficient in Salesforce, HubSpot, Tableau, Zoom, and MS Teams for data-driven enablement and performance insights.With an academic foundation in Business Administration and International Business Law, I bring a unique perspective to client success management. My educational background and expertise in renewal retention, churn management, and customer service management empower me to drive meaningful client relationships and foster long-term partnerships. I am dedicated to creating impact and delivering value to clients through tailored solutions and proactive engagement.
Experience
Inbound Sales Manager
Nov 2025 — Present · Noida, IN
Education
AMITY University Gurgaon
Bachelor of Commerce(Hons) B.com- Business adminstration and economics
AMITY University Gurgaon
Bachelor of Laws
Mahatma Jyoti Rao Phoole University (MJRPU), Jaipur
Master of Laws - LLM
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