Yaicha Popp

Billing Supervisor @Epiq

Kansas City, KS, US

Completions of monthly billing cycle from gathering and verify billing items to creation of the timely and accurate customer invoices•Creation and verification of supporting documentation of the invoice for both internal and customer needs•Delivery of invoice and required documentation to customer, answering customer inquiries related to invoices, and following up on payment of the invoice•Able to enforce contractual requirements and audit guidelines and articulate to internal business partners•Setting up new contracts in the system specific to contractual details•Assist with other sections of the monthly billing cycle if needed•Engage with stakeholders for continuous improvements to billing process•Assist with the analysis of billing process, evaluate and recommend improvement actions

Kansas State University

Bachelor’s Degree, Family and Consumer Sciences/Human Sciences