Yahyaa Suleman
Resource Planning Manager- Contact Centre Operations @Evri
Dewsbury, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Aug 2022 — Present
Resource Planning Manager- Contact Centre Operations @Evri
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Leeds, GB
Resource Planning for Contact Centre & Depot CS operations, Pro efficient in NICE WFM, AWS forecasting/Scheduling and Real Time management.
ABOUT YAHYAA SULEMAN
I’m a dynamic leader with nearly 20 years of experience in various roles and levels of leadership within the contact centre environment. Influencing and developing individuals and teams to recognise their true potential, whilst understanding customer needs and successfully delivering on the company\'s vision, objectives and goals.
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