Yahya Rasheed

About Yahya Rasheed

Yahya is an entrepreneurial Leader with a deep knowledge of structure and processes as well as understanding of chaos and unpredictability. He combines his strong business knowledge in IT, Shared Services and BPS industry with a Computer Science and a Management degree coupled with practical experiences. Having worked for 22+ years at fortune 500 IT Companies helps him lead large scale projects with an entrepreneurial approach. He has published 2 whitepapers and is a distinguished Keynote Speaker in Emerging Technologies and is recognized as a Thought Leader in the IT and IT Enabled Services SpaceSummary of Experience:Talent Transformation, L&D, Leadership Development, Campus Freshers Strategy, BCP, Digital Transformation, Strategic Alliances for Shared Services & BPS, Integrated digitization strategy, and Cloud based Platform as a Service business of USD 100 M across Worldwide MarketsComplete Cost Center ownership of USD 25 M commercial enterprise Shared Services and Solutions business. Shared Services / BPS: Generate new lines of business and transition leveraging the Best shore Model, End to End Service Delivery with OpEX & Business transformationCustomer Experience: Digital Workplace, Data Center, Hybrid Cloud, Back-end operations, Service Quality assurance, Driving Customer loyalty and selling Value added services through relationship managementKey Accomplishments Recognized Industry Thought Leader in Talent Transformation, Leadership Development, Freshers Strategy. Enabled Significant Costs Savings by Fulfilling Niche Skills Roles Internally. Program Managed the Robotics Process Automation Strategy for the HP Shared Services and BPS Organizations contributing to ~30% of the overall efficiencies and 70% KPI Improvement Increased on-time revenue by 40% across Renewals Support Business through deploying the high Performance Management and Bench-marking Program across different Business UnitsRecognized for publishing a whitepaper on Customer Experience from American Productivity & Quality Council. Specialties: Digital Workplace Services, Digital Transformation, Learning & Development, Business Process Re-engineering. Account Management. New Business Growth, Deal Pursuit & Solutioning, Infosec, Risk and Resilience Services, Change Management, Quality Management, Lean & Six Sigma, Management Consulting.

Experience

1. Global Head - L & d, Freshers Experience & Leadership Development

   HCLTech

   Apr 2025 — Present · Chennai, IN

   Execute Global Talent Transformation Strategies for Data Center, Hybrid Cloud, SAP, Autonomics - Execute Freshers Experience Strategy - Digital Foundation Services- Execute Leadership & Capability Development - Digital Foundation Services.

Education

• University of Madras

  Bachelor's degree, Corporate Secretaryship

  1994 — 1997

• National University of Singapore

  Business Strategy, Negotiations and Influence

• Indian Institute of Management Bangalore

  EGMP, Finance, Marketing & Operations

• Indira Gandhi National Open University

  Master of Computer Applications - MCA

  1998 — 2000

Skills

• Business Process
• Service Delivery
• Corporate Development
• Customer Negotiations
• Governance
• Business Process Improvement
• Business Planning
• Operations Management
• Strategy
• Six Sigma
• Project Management Office (Pmo)
• Analytics
• Business Strategy
• Business Transformation
• Negotiation
• Management
• Vendor Management
• Consulting
• Risk Management
• Team Management
• Leadership
• Strategic Planning
• Strategic Communications
• Global Business Development
• People Strategy
• Performance Management
• Talent Management
• Financial Audits
• Business Intelligence
• Change Management
• Process Improvement
• Outsourcing
• Robotics & Automation
• Bpo