Yağmur Çelik
IT Ambassador @Leeds University Union
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WORK HISTORY
IT Ambassador @Leeds University Union
Leeds, GB
Support new students in setting up and accessing university IT systems, including eduroam Wi-Fi, email, and learning platforms.Provide first-line troubleshooting for common technical issues, offering clear step-by-step guidance.Direct students to relevant IT resources and escalate cases when needed to ensure smooth resolution.Deliver a welcoming and approachable service, helping new students transition confidently into university life.Develop strong problem-solving, communication, and customer service skills through hands-on support.
EDUCATION
Providence Country Day School
High School Diploma
University of Leeds
Bachelor's degree, Biomedical/Medical Engineering
ABOUT YAĞMUR ÇELIK
Product Design and Marketing Engineer (Placement) at Robotas Technologies | Outreach (Sponsorship) at National MedTech Foundation | Secretary at LUU Medtech Society | Welcome Team Assistant | Student Ambassador
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