y Naveen Kumar Reddy
senior collection(account receivable)@optum
- Role
- Collections Representative at Optum
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About y Naveen Kumar Reddy
As an Accounts senior process executive at optum, a leading provider of healthcare…
Experience
Collections Representative
May 2025 — Present · Hyderabad, IN
As a Senior Collection Representative at Optum, I specialize in managing outbound and inbound calls related to healthcare collections. With a focus on accuracy, compliance, and empathy, I work closely with patients, providers, and internal teams to resolve outstanding balances, negotiate payment plans, and ensure a seamless billing experience.My role includes mentoring junior team members, handling escalated accounts, and contributing to performance targets.
Education
Pragathi Degree College (Co-Ed.)
Bsc
2017 — 2021
Aurora Degree College
Master's degree
2021 — 2023
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