Yaseen al Dallash

About Yaseen al Dallash

As a software engineer, I am dedicated to adhering to clean protocol and object-oriented principles. I am proactive in identifying and fixing issues in legacy systems, using my analytical problem-solving skills to find effective solutions. I am committed to continuous learning, staying up-to-date with the latest technologies and methods to develop advanced and efficient applications. Join me in building high-quality software that meets the needs of our clients and users.

Experience

1. Software Eng Lead Analyst

   Citi

   Oct 2021 — Present · Irving, TX, US

   I lead a high-performing team to deploy and build new features and fixes, continuously improving the current architecture and user experience. With a solution-oriented mindset, I provide estimates for division projects and design interview processes to acquire the best caliber of engineers for the team. I also collaborate across different tech domains to ensure timely delivery and to match different requirements and timelines.

Education

• Higher Technological Institute Tenth of Ramadan City

  Bachelor's Degree, Mechanical Engineering- Mechatronics

  2007 — 2012

Skills

• Outsourcing
• Bpo
• Software Development
• Mechatronics
• Sla
• Active Directory
• Mobile Application
• Agile Project Management
• Ios Development
• Contact Centers
• Windows Xp
• Customer Experience
• Inbound Marketing
• Xcode
• Service Delivery
• Mechanical Engineering
• Technical Support
• Swift
• Troubleshooting
• Computer Hardware
• Service Desk
• Teamwork
• Cocoa
• Microsoft Office
• Avaya
• Help Desk Support
• Customer Satisfaction
• Call Center Development
• Call Centers
• Windows 7
• Workforce Management