Yacine Bouabba
Senior Application Engineer at BICO Drilling Tools
- Role
- Senior Application Engineer at Bico Drilling Tools
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Yacine Bouabba
With over 15 years of experience in the Oil & Gas industry, I specialize in…
Experience
Senior Application Engineer
Nov 2021 — Present · Houston, TX, US
Support sales team with delivering technical presentations to potential and existing clients to promote BICO solutions. Provide technical training and customer support for new and existing products. Assist in training and technical development of our customers in the use of our products. Handle customer incident reports, investigation and establish remedial corrective action plans. Onboarding and Training of new Sales and Shop employees. Monitor compliance with Company Standard Operating Procedures to ensure quality standards are met. Maintain face-to-face customer relationships. Assist team to increase sales of new products and other products that require more technical expertise. Stay informed about industry trends, competitive activity and associated technology. Engages in problem-solving by performing root cause analysis, interpreting results and providing written recommendations to ensure products used by customer are performing at optimal levels
Education
INELEC, Boumerdes University, Algeria
Engineering degree
2002 — 2007
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