Xylisa R.
Windows Storage & High Availability at Microsoft
- Role
- Windows Storage & High Availability at Microsoft
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Xylisa R.
Graduated with my Bachelors Degree in Computer Information Systems at The Southern University at New Orleans. Experience with (AWS) & Azure Cloud Fundamentals.Working for Microsoft has provided me with the most valuable experiences that I have incurred throughout my career.*Striving for the best and expecting the greatest possible outcomes because I give my absolute best performance each day at work.*Truly motivated by helping others and developing genuine connections with all individuals I encounterdaily.*Learning is my passion and analytical problem solving carries my ambition for bigger task.
Experience
Windows Storage & High Availability
Apr 2021 — Present · Irving, TX, US
3+ years technical support, technical consulting experience and information technology experience of Windows System Administration, Configuration, including understanding of:• Registry• File Storage, Storage management.• User Accounts and Access Control, GPO permissions.• Event Logs and Auditing• Performance, Resource Monitor• Networking (TCP, IP)• Hyper-V management and VM Deployment• Windows clustering Experience and working knowledge within these areas - • PowerShell scripting.• Windows Shell configuration and management.• Windows debugging tools including Windbg or similar to recover Windows servers.• SysInternals Tools like Procdump, procmon, RAMmap and other tools.• Utilizing other tools like ping, tracert, Wireshark to troubleshoot issues.• Troubleshooting System Reliability issues (crash, hangs, bugcheck, unexpected reboot) within swarming protocols for debugging dumps.• Troubleshooting storage performance issues using Storport tracing and other tools that are relevant to pinpoint problem.• Troubleshooting System Management components like WinRM, WMI, Task Scheduler, Task Manager, PowerShell.• Working knowledge of operating system internals (experience with Windows Internals and Architecture).
Education
Southern University at New Orleans
Bachelor of Applied Science - BASc, Computer and Information Sciences, General
2016 — 2020
Unitech Training Academy-Kenner,LA
Technical Diploma, CIS
2013 — 2014
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