Xavier Quarterman
NA Storage Presales Execution Program Manager | Xman | Customer Success | Operational Excellence | Product Management
- Role
- Senior Operations Project Manager at Hewlett Packard Enterprise
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Xavier Quarterman
Project Management Professional with extensive experience managing critical customer accounts, customer facing projects, and engagement programs.
Experience
Senior Operations Project Manager
Jan 2024 — Present
Senior Operations Project Manager assigned to manage and coordinate projects and programs for North America Storage Technical Presales team, while having the additional responsibility of performing as Chief of Staff for HPE NA Storage Vice President. Through understanding of PMP fundamentals and utilization of operational, content creation, CRM, and data analytics tools ensure NA Presales teams are empowered and enabled to successfully engage with customers and partners- Gather operational and sales pipeline data from Salesforce.com to create Microsoft PowerBI Dashboards for leadership to quickly assess the financial status of customer and partner accounts- Continuously monitor initiatives and engagement data submitted by Presales team to assess the benefits of events and activities with stakeholders- Understand gaps in technical education, processes and knowledge of offerings of team members and work with worldwide enablement team to create monthly enablement opportunities and coordinate training for Presales team- Act as a liaison between HPE NA Storage VP and other HPE VPs and Executives to provide weekly updates on the State of the Business for North America Storage Technical Presales team- Attend meetings on the behalf of the HPE NA Storage VP to speak to Presales teams operations and collect notes and action items for project tracking via Smartsheet application- Construct and send out executive communications to Presales team and HPE stakeholders on the behalf of the HPE NA Storage VP- Create and facilitate engagement processes for Technical Presales team when working deals and with Sales and Post Sales teams to understand handoffs, escalation handling and points of contacts- Create and maintain Microsoft SharePoint for NA Storage Technical Presales team to act as an information repository for team collateral- Act as an Escalation point of contact to review incoming incidents and Triage them to the appropriate support team.
Education
Georgia Southern University
Master of Business Administration (M.B.A.), Business Administration and Management, General
2014 — 2015
Georgia Southern University
Bachelor’s Degree, Sport Management
2010 — 2014
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