Xinyu Zhu
Customer Service Ambassador @Maison Margiela
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WORK HISTORY
Customer Service Ambassador @Maison Margiela
Paris, FR
Managed and nurtured a VIP client portfolio by providing highly personalized service- Led the full organization of the latest Haute Couture season: invited VIPs to thefashion show, coordinated the re-see, arranged fittings, and accompanied clientsthroughout the couture purchase process.Implemented targeted clienteling actions to enhance engagement and loyalty of keyclients- Supported cross-functional teams in merchandising initiatives, optimizing product presentation and in-store activations.
EDUCATION
Grenoble Ecole de Management
Fashion,design and luxury management
Huaqiao University
Undergraduate
ABOUT XINYU ZHU
Customer Relations in Maison Margiela | Product & Digital Marketing in Coty | MSc of Fashion, Design and Luxury Management
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