Xinglu Gao

Associate @BMO

CA

Associate-Regulatory Service August 2022 - Present • Conducted daily reviews of reconciliations on Tri-resolve to ensure post-reporting control compliance, promptly identifying and addressing discrepancies.• Utilized Jira to submit tickets for tracking and documenting MTR breaks, meticulously recording and categorizing each incident.• Investigated and thoroughly documented tickets, collaborating closely with compliance, MA (Message Automator) tech support, and various source system departments to analyze root causes and implement data-driven solutions. Demonstrated expertise by successfully resolving over 10 complex tickets, leading to notable improvements in operational efficiency.• Collaborated effectively with counterparties to analyze and resolve MTR break incidents, emphasizing data-driven problem-solving to proactively mitigate risks and enhance regulatory compliance.Specialist, Collateral Management (Call loans) FEB 2020 – AUG 2022• Provided calculations and instructions for daily cash and collateral settlement and initiated cash/security instructions to the customer service team.• Conducted daily wire status checks, investigated delayed or incorrect wires, and resolved them promptly.• Generated daily cash and security settlements reports using Macros for the software testing team, improving the offset calculation model in Excel and saving 30% processing time.• Documented general procedures for MECH (mention what MECH stands for) day-to-day transactions, activities, and process executions, ensuring all Service Level Agreements (SLAs) were met.• Improved operational procedures by streamlining communication emails and developing routine corporate procedures between different teams for over-limit settlements, resulting in a 50% reduction in process time spent waiting for responses.• Generalized daily accounts status reports and updated report models based on requirements.

Queen's University

Master of Management of Analytics (MMA), Data Analytics

University of Toronto

Honours Bachelor of Science, Mathematics & Statistics