Ximenna Toscano-Martínez
Communications Student at San Jose State University︱Passionate about HR, Marketing, Customer Experience︱Open to Internships
- Role
- Receptionist at Merrill Gardens
- Location
- San Jose, CA, US
- LinkedIn followers
- 500 followers
About Ximenna Toscano-Martínez
Starting my career at 16, I excel in swift problem-solving. As Vice President of Delta…
Experience
Receptionist
May 2025 — Present · San Jose, CA, US
Greeting all visitors to assist meeting residents in the facility, whether in Assisted Living or Memory Care. Helped improve wait time for checking guests in by 15%- Answering the telephone for questions and concerns regarding different roles such as community outreach, activities, and dining services and improved phone hold time by 25.7% by July 2025- Help maintain the front check in area in a neat and organized manner to promote around the clock care and attentiveness- Providing administrative support to all departments on a as needed basis for advertising, invoice concerns, and resident care.
Education
San Jose State University
Bachelor's degree
2022
Heritage High School
High School Diploma
2018 — 2022
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