Xiaoqi Wu

About Xiaoqi Wu

I like to solve problems. Throughout my career, I have been driven by my intellectual curiosity and data analytics skills to find answers to the most pressing business questions. Whether it’s finding an appropriate product for a customer or designing a marketing campaign for a firm, I’ve been able to quickly uncover a customer’s pain point and identify a strategic solution. As a senior operations and marketing specialist, I have served high-net-worth clients in the following industries: finance, ecommerce and education. With data modeling and analytics experience in these fields, I bring customer-centric mindfulness that enables firms to innovate and thrive. My passion for customer experience journey and data analytics also drives me to be a lifelong learner. I am currently earning my MBA from Brandeis International Business School, concentrating on marketing and data analytics (STEMED). A few key achievements• Optimized process of product shipping, logistics, after-sales services by collecting and analyzing customer service data from AI products; improved customer satisfaction to 98%, and decreased client recall rate by 20% • Developed new quantitative model with technical team and increased accuracy of detecting inferior products by 80% • Created go-to-market product and sales strategy including product development, product positioning, and channel integration to exceed consumer demands, resulting in 15% increase in number of clients• Designed and executed advertising campaigns for print media and social media platforms, reached over new users and made over Facebook views Marketing technologies/skills• Social: Facebook, YouTube, Twitter, Instagram• Email: Mailchimp• Edit: Adobe Premiere• Analytics/Visualization: R, SQL• Methodologies: CLV(Customer lifetime value) estimation; Campaign and ad effectiveness measurement; Consumer behavior study design and analysis; Customer survey design and analysis; Hypothesis Testing and Confidence Interval Estimation; Statistical DistributionsPlease feel free to contact me through LinkedIn or Email me at: x•••••••@brandeis.edu

Experience

1. Senior Manager, Enterprise Ai Solutions Delivery

   Bristol Myers Squibb

   Mar 2026 — Present · Princeton, NJ, US

Education

• University of California, Berkeley

  Visiting Student

  2014 — 2014

• Tsinghua University

  Bachelor of Arts (B.A.)

• Brandeis University

  Master of Business Administration - MBA, Business, Management, Marketing, and Related Support Services

  2020 — 2022