Xianshu Z.
Senior Technical CSM @ AWS | GenAI PoC | Ex Optimization Solution Architect | Cloud Financial Management
- Role
- Senior Technical Customer Solution Manager - Aws Strategic Customers at Amazon Web Services (AWS)
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Xianshu Z.
Certificate- Cloud Computing. AWS Certified Solutions Architect - Associate (SAA)- Cloud Computing. AWS Certified Cloud Computing Practitioner- Querying Data with Transact-SQL
Experience
Senior Technical Customer Solution Manager - Aws Strategic Customers
Sep 2024 — Present · New York, NY, US
I led AWS’s AI business value realization and digital transformation initiatives, driving measurable ROI across a broad portfolio of GenAI proof-of-concepts. Highlights- Led GenAI empowered interactive dashboard, natural language to SQL project to boost speed to insight from days to 1s- Partnered closely with strategic account technology leaders as a consultative resource, helping customers translate cloud and AI investments into tangible business outcomes- Secured $100M ARR through AI-led transformation programs that delivered 400% ROI across enterprise accounts- Partnered with business development to shape an extensive AI demand pipeline, guiding customers on the business value of PoCs and serving as a trusted advisor in global account strategy and envisioning- Developed a scalable PoC adoption blueprint that accelerated AI service adoption and improved customer success rates across multiple industries- Delivered exceptional customer satisfaction and faster production adoption by aligning solutions to business priorities, managing change effectively, and mitigating risk in PoC delivery.
Education
Shanghai Customs College
Bachelor of Business Administration (B.B.A.), Economics
2007 — 2011
IE Business School
Master of Corporate Communications, Marketing and communications
2015 — 2016
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