Xavier Charonnat
Service Manager @Juniper Networks
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WORK HISTORY
Service Manager @Juniper Networks
Région de Nantes, FR
As a Service Manager, I act as point of coordination between Juniper\'s key customers, Account Team, Juniper Technical Assistance Centre (JTAC), Engineering, Product Line Management (PLM) and Customer Services Management.Keywords? Trusted Advisor, Network, Routing, Switching, Security, Support, Vendor, Customer Satisfaction, SLA, Reporting, Meeting, Escalation, Crisis Management, Proactive Support, Global, etc.
EDUCATION
Lycée Clémenceau
Baccalauréat, Sciences
Nantes Université
Bachelor, Geology
Citcom - France Telecom Formation
IT
John Cordier Academy
ITIL v3 Foundations
Université d'Orléans
PhD, Geology, Mining
SKILLS
ABOUT XAVIER CHARONNAT
Service Manager chez Juniper Networks
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