Xavius Davis

About Xavius Davis

I am a seasoned Operations and Performance Manager with 8+ years of sales, customer service, account management, learning and development, project management, program management, and leadership experience. Recognized for demonstrating a natural aptitude for creating and implementing process improvement strategies to optimize operational proficiency and establishing successful employee training and development sales techniques to build high-performing teams. Professional focal points include technical proficiencies, including Power BI, Excel, and Salesforce, data and market analysis, communication skills, industry expertise, and the ability to adapt to ever-changing situations in a fast-paced environment. My previous role as a Training Program Manager: Leadership Development with GEICO Insurance Company. Under my leadership, I utilized my vast expertise to deliver motivational direction and mentorship to high-performing potential agents with the ambition of progressing to GEICO Leadership. In addition, I liaised with senior management, stakeholders, and colleagues to ensure that the company’s overall service and support structure drove the organizational and program goals forward with minimal expenditures, supporting a faithful client base, exceeding targets, and maximizing success.Colleagues describe me as a progressive, driven, down-to-earth, technical, and managerial expert who can be relied on to offer superior solutions that deliver profitable results on time and under budget.

Experience

1. Sales Supervisor

   Allstate

   Nov 2025 — Present · GA, US

   Lead and motivate frontline sales teams to drive consistent revenue growth. Provide hands-on coaching in sales techniques, support skill development, and create a highly motivating environment focused on performance. Oversee production goal setting, strategic planning, and ensure all sales processes align with company policies and customer protection standards.Key Highlights: • Lead daily coaching, training completion, and development plans for frontline staff • Identify training needs and execute targeted coaching strategies • Interview and evaluate candidates to build high-performing sales teams • Manage performance, provide feedback, and enforce performance policies • Drive KPIs related to sales production, quality, and expense management • Develop and execute strategies to achieve aggressive sales goals • Serve as SME, guiding employees through workflow and optimizing productivity

Education

• Savannah State University

  Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services

  2011 — 2015

• Cornell University

  Certificate, Project Leadership

• GEICO Competitive Advantage Leadership Group

  Certification, Lean Six Sigma - Yellow Belt

• Cornell University

  Certificate, Business Analytics

Skills

• Driving Results
• Team Leadership
• Human Resources
• Sales Motivation
• Event Planning
• Team Motivation
• Data Entry
• Retail Sales
• Marketing Communications
• Driven by Results
• Lean Manufacturing
• Customer Satisfaction
• Microsoft Office
• Sales
• Professional Mentoring
• Project Management
• Customer Service
• Team Building
• Inventory Management
• Marketing
• Conflict Management
• Community Outreach
• Loss Prevention
• Leadership
• Employee Training
• Conflict Resolution
• Merchandising
• Social Networking
• Call Centers
• Retail
• Adobe Photoshop
• Telephone Skills
• Leadership Development
• Cashiering