Xaviel Perez
Customer Success Manager at Jamf | Empowering Growth through Technology and Business Success for Clients
- Role
- Customer Success Manager at Jamf
- Location
- Miami-Fort Lauderdale, FL, US
- LinkedIn followers
- 500 followers
About Xaviel Perez
Customer Success Manager managing complex upmarket accounts at Jamf portfolios reaching…
Experience
Customer Success Manager
Jul 2024 — Present · US
As a Customer Success Manager, I help organizations maximize the value of their mobile device management solutions by aligning technology with business objectives. Through strategic guidance and collaboration, I ensure seamless adoption, continuous optimization, and long-term success.I work closely with key stakeholders, conducting business reviews to assess progress, address challenges, and identify opportunities for growth. By proactively engaging with clients, I ensure they are leveraging the full potential of our solutions to drive efficiency and innovation.Collaboration is at the heart of my approach—I partner with support, product, and engineering teams to resolve complex technical challenges and optimize workflows for my accounts. For more advanced technical issues, I work closely with engineers to develop tailored solutions that meet the unique needs of each client.Additionally, I support LATAM and Brazil-based accounts, leveraging my language skills and cultural understanding to strengthen relationships and drive successful implementations in the region.When clients have evolving needs, I work alongside the Account Executive team to explore solutions that support their continued growth and success.
Education
Hudson County Community College
Business Administration and Management, General
New Jersey City University
Business Administration and Management, General
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