Xavier Réguer

Implementation Project Manager-onboarding Specialist @Actabl

City Of London, GB

Implementation of ACTABL’s cloud based solutions- ALICE (Operation system for Front Office and Housekeeping) and TRANSCENDENT (inventory & preventative maintenance) on web-portal and mobile app for luxury hotels- Collection of Customer Requirements, Technical and functional configuration, training (on-site and remotely), go-live support, Project Management (timelines, milestones, stakeholders), hand-over to CSM- 10 projects at a time- From 50 to 100 users implemented for each property (from Room Attendants to Hotel Managers)- Scope: USA, Europe, Asia (China, Japan), UAE (Dubai, Abu Dhabi), Saudi Arabia- Customers: Mandarin Oriental (10 implementations), Accor Fairmont (20 implementations), Park Hyatt (5 implementations), Virgin, Auberge resorts,…