Xavier W.
Support Technician @ OneCloud | CCNA Certified
- Role
- Guest Services Associate at Target
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Xavier W.
Motivated and detail-oriented Network Engineer with 2+ years of professional experience and 4+ years of hands-on practice. Strong foundation in networking technologies, security principles, and customer service. Skilled in configuring and troubleshooting Cisco devices, designing LAN infrastructures, and collaborating with global teams to resolve complex issues. CCNA-certified with proven communication, time management, and a passion for continuous learning and hands-on network support and documentation.
Experience
Guest Services Associate
Jul 2024 — Present · Greenville, NC, US
Delivered excellent customer service by greeting, assisting, and resolving guest concerns. • Stayed informed on products, services, and promotions to better assist guests. • Collaborated with the team to maintain a clean, organized, and well-stocked store. • Resolved guest complaints promptly to ensure satisfaction and repeat business. • Trained new team members on customer service and operational procedures.
Education
East Carolina University
Bachelor of Science - BS, Information and Cybersecurity Technology
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