Xavier S. Eubanks
Experienced Complex Auto Claims Adjuster
- Role
- Claims Resolution Representative - Total Loss at Liberty Mutual Insurance
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Xavier S. Eubanks
Hi, My name is Xavier Eubanks. While in undergrad, I majored in Finance and…
Experience
Claims Resolution Representative - Total Loss
Mar 2022 — Present
Managed, handled and resolved moderate complexity Total Loss claims. Evaluated liability, coverage and settled claims within my prescribed authority- Communicated with policyholders, witnesses, and claimants in order to gather vital claim information- Responded to various written and telephone inquiries, including status reports- Ensured adequacy of reserves, confirmed or denied coverage and liability and advised policyholders and claimants accordingly- Used internet resources and Liberty Mutual contracted vendors for pricing and/or validation of inventoried items- Negotiated settlements within my prescribed authority and explained denials to policyholders and claimants- Made effective use of loss management techniques- Negotiated settlements with claimants/attorneys- Arranged for expert inspections involving third party or potential fraud actions as needed- Updated files and provided comprehensive reports as required- Identified and recommended referral of potentially fraudulent claims to SIU.
Education
East Carolina University
Bachelor of Science in Business Administration, Financial Services and Risk Management and Insurance
2008 — 2012
Skills
- Student Affairs
- Critical Thinking
- Negotiation
- Insurance Claims
- Time Management
- Outlook
- Claims Management
- Research
- Casualty Claims
- Proficient in Microsoft Office Word 2007, Powerpoint, and Excel.
- Public Speaking
- Claims Resolution
- Ample Experience with Customer Service Provision.
- Statistics
- Claims
- Data Entry
- Claims Handling
- Teamwork
- Leadership
- Auto Claims
- Medical Review
- Property & Casualty Insurance
- Problem Solving
- Spss
- Data Analysis
- Customer Service
- Property Claims
- Event Planning
- Powerpoint
- Microsoft Excel
- Higher Education
- Microsoft Office
- Microsoft Word
- Access
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