Xavier Morales

About Xavier Morales

Professional ExperienceSWAT Program AssociateDell EMCCompleted an intensive 13-week sales training program designed to prepare candidates for full-time roles. Gained expertise in DSA and GAMA systems while mastering daily responsibilities. Participated in the Customer Mindset Global Onboarding Program, emphasizing customer-centric strategies and global collaboration.Inside Sales Representative IV (ISR4 PTG)Dell TechnologiesManaged a North America commercial account set in a fast-paced, performance-driven environment. Consistently exceeded sales quotas and was recognized as a top producer. Built strong client relationships by identifying customer needs and delivering tailored solutions.Cavalry Scout (19D)United States ArmyLed a reconnaissance team in high-stakes environments, often being the first to engage in operations. Collected critical intelligence using various methods, including UAVs (Unmanned Aerial Vehicles). Maintained clear, mission-critical communication with both team members and command units.Patrol OfficerMidland Police DepartmentServed in a leadership and public service role, handling a wide range of responsibilities including domestic disturbances, welfare checks, traffic incidents, and community engagement. Demonstrated strong decision-making, conflict resolution, and communication skills.Cashier ManagerHastings Entertainment | Odessa, TXOversaw store operations including opening/closing procedures, cash drawer reconciliation, and nightly deposits. Excelled in customer service and team coordination, with a focus on communication and conflict resolution.Volunteer TutorCasa de Amigos | Midland, TXDedicated over a year to tutoring and mentoring underprivileged children. Passionate about community service and committed to ongoing volunteer work in education and youth development.

Experience

1. Inside Product Specialist Iv-federal at Dell Technologies Air Force Territory

   Dell Technologies

   Feb 2023 — Present · Round Rock, TX, US

   Grow and maintain all areas of the DT services footprint within my current account set-Provide technical advice to both internal and external customers and strategize with DT channel partners to help grow our business-Develop solutions to address customer needs varying in complexity and work with subject matter experts to create more complex solutions-Support the sales organization to attain and/or exceed its objectives by providing specialist guidance-Proactively identifies customer opportunities and develops solutions to meet the client\'s needs-Offering my account teams any and all documents, information, and assistance they might need in selling Dell Services across all lines of business-Assisting the account teams in strategizing for account planning by providing historical data about services production-Maintains knowledge of industry and vertical solutions to promote and position key strategic services effectively.