Xander Morgan

About Xander Morgan

Originally from San Francisco, California, I studied Interactive Media/Game Design at the University of Southern California School of Cinematic Arts. My passion is creating games that take players to exciting new worlds, push the medium of interactive entertainment beyond perceived limits and are above all: fun!I have experience with a vast number of topics related to game development and tech, including but not limited to design, production and user-testing.

Experience

1. Live Ops Producer

   Respawn Entertainment

   Jun 2024 — Present · Los Angeles, CA, US

   Execute release/deployment process of both major seasonal patches and smaller client/server/back-end hotfixes, ensuring updates reach players as efficiently and quickly as possible while prioritizing team health-Coordinate between all cross-functional development and operations pods during major content patch finaling through final first-party submission, locking down content for each release milestone, evaluating launch readiness, mitigating risks, and communicating regular finaling updates to key collaborators across design, front-end/back-end engineering, QA, production leadership and external partners-Own the hotfix release calendar/scope, scheduling hotfixes based on cross-functional discussions around priorities, resources, and constraints from development/operations/community/QA, maximizing the impact of bug fixes and balance changes deployed-Participate in on-call support and respond to major live incidents and outages, coordinating with operations, development, live QA and first-party partners so they’re addressed as quickly as possible; run daily triage of live issues ensuring timely escalation with clear context to accelerate resolution-Monitored live service KPIs in Grafana and internal dashboards; partnered with QA, Ops, Feature, and Leadership teams to improve stability, refine patch scope, and prioritize fixes that enhanced player satisfaction and title performance-Own and continuously iterate on the submission and release streams, collaborating across disciplines to streamline pipelines and improve deployment speed, as well as communicate changes to the larger team through regular updates and documentation-Acted as the primary Respawn POC for Apex Legends for Nintendo Switch 2 build submission and certification, created the submission schedule, collaborated with developers on bug triage and tracking leading up to release candidate builds, escalated and negotiated waivers for issues raised during certification.

Education

• University of Southern California

  Bachelor of Arts (B.A.), Game and Interactive Media Design

  2012 — 2016

Skills

• Powerpoint
• Microsoft Excel
• 3d Modeling
• Video Games
• Gameplay
• Microsoft Word
• Public Speaking
• Microsoft Office
• Photoshop
• Game Development
• User Interface Design
• Unity3d
• Game Design
• Research
• Computer Games
• Maya