Wynne Hamilton
Divisional Director, Lark Music @Howden
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WORK HISTORY
Divisional Director, Lark Music @Howden
London, GB
Responsible for integrating three acquired music schemes into one focused business unit within Howden Schemes and delivering growth plan. Operating two service propositions for customers.• Moved 60k customers from Allianz to Lark Music, with 65% opting for digital proposition Y1.• Secured insurance partnership with Gibson Inc.(premium retail guitar brand) to create digital customer proposition for in-store purchases.
EDUCATION
University of North Carolina at Greensboro
BA, International Studies & Business Administration
Chartered Institute of Insurance
Dip CII, General Insurance
Chartered Institute of Insurance
ACII, General Insurance
ABOUT WYNNE HAMILTON
I’m a Chartered Insurer and senior business leader with over 15 years of experience shaping profitable, customer-centric growth across the UK insurance market.My career spans divisional and functional leadership roles at Allianz, Petplan and Howden, where I’ve led large operational teams (20–250 FTE), driven digital transformation, and delivered measurable improvements in customer experience and profitability.Key strengths include strategy execution, operational excellence, and simplifying complex change across regulated environments. I’m passionate about creating clarity, empowering teams, and translating strategic ambition into commercial results.Core specialisms: Business transformation | Customer experience | Digital enablement | P&L ownership | Operational leadership | Systems Thinking | Claims strategy | Integration and M&A | People development
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