Jason Wyatt Fimi
Global Aftersales and Technical Training Manager @JCB
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WORK HISTORY
Global Aftersales and Technical Training Manager @JCB
To manage the technical and aftersales customer care training programmes which provide JCB machinery owners and operators the best customer experience.
EDUCATION
Google Partner Programme
Individually Qualified
The Learning and Performance Institute (The LPI)
Certificate in Online Learning and Facilitation, Training
Prifysgol Aberystwyth University
Bachelor’s Degree, Economics and Marketing
The Open University
Professional Certificate in Accounting, Accounting and Business/Management
SKILLS
ABOUT JASON WYATT FIMI
Business improvement and people development professional with over 25 years experience in the motor and machinery industries.Experienced in developing and deploying training, brand and profit improvement programmes for sales and after sales.I changed profession and industry mid-career to broaden my commercial outlook and develop new competencies in learning and development through a global role at JCB World HQ.• Award winning and CPD accredited training.• Practitioner of MTQPlus (Mental Toughness), ILM72 and MBTI Step 1 and 2.• Driver of commercial performance to improve market share and employee and customer satisfaction.• Coaching and mentoring to improve knowledge, skills and behaviour• Creative thinker thriving in change and new situations.• Experienced in use of Google Analytics and SEO techniques.
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