William Olds

About William Olds

Hello, I\'m William Olds, an IT professional with a passion for networking excellence and a commitment to optimizing system performance. With 2 years of experience and certifications in Cisco CCNA and CompTIA Network +, I bring a blend of technical expertise and practical problem-solving skills to the table.In my current role, I\'ve aided in initiatives to optimize software licensing agreements, resulting in substantial annual cost savings of while maintaining service levels and compliance. Additionally, I achieved a commendable 20% reduction in average resolution time for IT support tickets by implementing streamlined troubleshooting processes and leveraging remote support tools, enhancing end-user satisfaction and productivity. As a trusted administrator, I oversee the management of over users and computers, ensuring smooth operational continuity and security within the enterprise.My drive stems from a deep-seated desire to tackle complex technical challenges head-on and contribute to the success of cross-functional teams. Collaborating closely with Network and System Engineers, I\'ve successfully implemented major IT projects, including transitioning from local Exchange servers to Microsoft 365 on the cloud and implementing new security policies throughout the whole enterprise with Sophos security software, on time and within budget, showcasing my strong teamwork and project management skills.Core Competencies and Key Skills:Network Infrastructure Design, Implementation, and Support, Advanced Troubleshooting, Routing and Switching Protocols Expertise, Implementation of Stringent Security Measures, Network Monitoring and Management Proficiency, Documentation and Clear Communication, VLAN Configuration, Cisco Technology, Executive Support, TCP/IP, Windows 10/11, Network Configuration/Monitoring, Documentation, DHCP, DNS, WAN/LAN, Firewall, SD-WAN, SolarWinds SIEM, Hardware installation and configuration, Communication and teamwork, Wireshark, PuTTY, Cisco Packet Tracer, Ansible, Cisco AnyConnect VPN, Active Directory, Group Policy, PowerShell scripting, Azure, Wireless Technologies, VirtualizationArmed with a Bachelor of Business Administration in Information Systems from the University of Texas at Arlington, I am well-prepared to take on the challenges of a Junior Network Administrator/Engineer role. I am also open to IT Support Specialist roles.Let\'s connect! I\'m eager to bring my passion for networking and my knack for problem-solving to your esteemed team, driving innovation and success in every e••••••••@gmail.com

Experience

1. System Network Administrator

   Little Elm Independent School District

   Sep 2024 — Present · Little Elm, TX, US

Education

• The University of Texas at Arlington

  Bachelor's degree

  2017 — 2022