Wadoodulla Khan

About Wadoodulla Khan

Results-driven Technology Executive with 20+ years transforming Financial Services and Payments through innovative solutions that deliver measurable business impact. Expert in building high-performing Agile teams and fostering an engineering culture focused on execution excellence. Known for building a Strategic vision, Specialized in developing and executing roadmaps that tightly integrate Business and IT strategy. As a proven Service Delivery Director, I excel in leading global, cross-functional teams to deliver reliable, scalable solutions in complex, high-availability environments. Key Strengths: Agile Delivery & Transformation SRE / Reliability Engineering Practices Strategic Roadmap Development End-to-End Service Management (ITIL, SLA/KPI) Global Team Leadership (Onshore, Offshore, Vendor) Product Engineering Service Excellence | Operational Efficiency | Business-IT Integration A Trusted communicator with strong executive influence, I drive performance, accountability, and continuous improvement across the service lifecycle—ensuring not just Program Delivery, but long-term customer and stakeholder success

Experience

1. Delivery Director

   Cognizant

   Jul 2021 — Present

Education

• Birla Institute of Technology and Science, Pilani

  Master of Science (MS), Computer Software Engineering

  2005 — 2007

• University of Madras

  Bachelors Degree, Mechanical Engineering

  1999 — 2003

Skills

• Qmf
• Service Delivery Management
• Db2
• Tso
• Business Requirements
• Cobol
• Vendor Management
• Testing
• Software Development Life Cycle (Sdlc)
• Pl/Sql
• Fileaid
• Requirements Analysis
• Software Development
• Management
• Endeavor
• Software Project Management
• Application Performance Management
• Ibm Mainframe
• Mainframe
• Relationship Management
• Hp Quality Center
• Project Management
• Jcl
• Program Management
• Mvs
• Sdlc
• Cics
• Quality Center
• Agile Methodologies
• IT Cost Optimization
• Vsam
• Sql