Candice E.
Communications Pro Obsessed with Customer Relationship Management
- Role
- Senior Customer Solutions Rep at Berkshire Hathaway Specialty Insurance
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Candice E.
I\'ve always had a thing for words. The way they connect on pages to tell stories. The…
Experience
Senior Customer Solutions Rep
Berkshire Hathaway Specialty Insurance
Oct 2017 — Present · Atlanta, GA, US
Provide claims intake and administrative support for travel protection partners-Guide travelers through claim process, often explaining coverage details-Collaborate with team, including senior-level, and supervise CSRs
Education
Georgia State University
Bachelor of Arts (B.A.)
Savannah State University
Bachelors
Kennesaw State University
Advanced Technical Writing
Skills
- Css
- Blogging
- Google Apps
- Research
- Editing
- Photoshop
- Editorial
- Visio
- Newsletters
- Raiser's Edge
- Vector Illustration
- Software as a Service (Saas)
- Content Management
- Databases
- Grant Writing
- Quality Assurance
- Google Docs
- Data Analysis
- Desktop Publishing
- Photography
- Access
- Adobe Creative Suite
- Customer Service
- Project Management
- Robohelp
- Technical Writing
- Html
- Customer Engagement
- Microsoft Word
- Customer Relationship Management (Crm)
- Copy Editing
- Proofreading
- Memoir
- Framemaker
- Microsoft Office
- Graphics
- Indesign
- Dreamweaver
- Publishing
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