Vipin Jain
Lead ITSM - Bayer | SIAM Professional | Observability Consultant | ITIL Strategic Leader - DITS | B-Tech CSE, MBA-MDI Gurgaon
- Role
- Head Itsm Processes - Im Km am at Bayer
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Vipin Jain
IT Management & Strategy Leader | 20+ Years in IT Operations, Service Management & Project Delivery | Enabling Business Growth Through TechnologyI’m a seasoned IT Management professional with over 20 years of experience driving IT operations, strategic planning, and enterprise-level project execution. I specialize in aligning technology with business goals to improve performance, reduce costs, and deliver measurable results.Strategic IT Leadership Highlights:Developed and executed long-term IT strategies aligned with organizational vision, enabling scalable growth and innovationLed IT transformation initiatives focused on infrastructure modernization, cloud migration, and digital enablementDesigned and governed enterprise architecture frameworks to ensure technology consistency and agility across departmentsCollaborated with executive leadership to define technology roadmaps, investment priorities, and business continuity planningAssessed emerging technologies and implemented solutions that enhanced service delivery, security, and operational resilienceCore Strengths:Service Operations & ITIL-Based Process OptimizationProject Management | Disaster Recovery | Business ContinuityProduct & Service Portfolio Management | SLA DesignTechnology Implementation | Cloud | Infrastructure ManagementIT Budgeting & Cost ControlCross-Functional Leadership | Team DevelopmentStakeholder Engagement & Customer SuccessAs both a strategic thinker and a hands-on leader, I take pride in shaping IT functions that not only support but actively drive business success.Let’s connect if you’re looking for someone who blends deep technical expertise with strategic vision to lead IT innovation and transformation.
Experience
Head Itsm Processes - Im Km am
Jan 2025 — Present
Education
Management Development Institute, Gurgaon
Master’s Degree, MBA - IT
2010 — 2012
B.Tech (Computer Science) from MITS, Gwalior
Bachelor of Technology (B.Tech.), Computer Science
2001 — 2005
Skills
- Service Delivery
- Business Analysis
- Sdlc
- Solution Architecture
- Requirements Analysis
- Analysis
- Release Implementation
- Cross-Functional Team Leadership
- Requirements Gathering
- Software Development Life Cycle (Sdlc)
- Software Implementation
- Release Management
- Software Project Management
- Risk Management
- Team Management
- Management
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