Wrishav Thakur
Manager Client Success @ REFYNE |Fintech, SAAS, Digital transformation, Account Management|
- Role
- Manager Client Success at Refyne India
- Location
- Bengaluru, IN
- LinkedIn followers
- 500 followers
About Wrishav Thakur
Business-minded partnerships focusing on building customer loyalty and fostering long term relationship. Experience in promoting customer value in client success role. Past experience includes a range of marketing, Handling enterprise accounts, B2B sales, Online Ad-sales, Concept selling, Service marketing, CRM (Salesforce, HubSpot, ClickUp, Microsoft NAV) operations in order to drive business.
Experience
Manager Client Success
Jan 2023 — Present · Bengaluru, IN
Develop and maintain strategic long-term trusting relationships with high-volume clients to accomplish organic growth • Serve as the contact point for clients and internal teams • Gather, report and communicate clients\' feedback on service, technology and product delivery • Measure, track and analyse key account metrics • Create reports for upper management • Establish clear client retention goals • Promote value through customer experience • Review customer complaints, concerns and seek to improve the customer experience
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