Tom Worthington

Senior Manager, Digital Transformation @PwC UK

Reading, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2022 — Present

Senior Manager, Digital Transformation @PwC UK

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GB

Responsible for transforming the way that we deliver our Execution Managed Services. Improving speed, quality, and experience through people, process, and technology initiatives while simultaneously providing more operational insight, and improving business agility- Leading and manage a virtual team of Business Architects, Data Strategists, and Automation Consultants, combined with subject matter experts from those experiencing the transformation being delivered- Delivering Digital Process Transformation, with clear business benefits- Comfortable in both agile and waterfall delivery- A strong working understanding of the latest automation capabilities like Robotics (RPA), AI, and workflow management- A structured approach to change management with excellent communications styles both verbally and in writing.

EDUCATION

2005 — 2008

University of East Anglia

Bachelor of Laws (LL.B.), Law

2000 — 2005

Epsom College

A-Levels, Economics, Geography, Computing and Biology (AS only)

SKILLS

Mobile DevicesBusiness ProcessStakeholder ManagementChange ManagementStrategyBusiness Process MappingTransformational ProjectsSales ManagementBusiness Process ImprovementGo-to-Market StrategyMobile CommunicationsSiebelCrmProgramme RecoveryProject DeliveryCustomer RetentionCustomer ServiceStrategic TransformationBusiness AnalysisBrand LoyaltyBusiness Transformation ProgrammesDirect SalesUser Interface DesignDelivering ChangeSalesOracle CrmCustomer ExperienceSolution DevelopmentCustomer Relationship Management (Crm)Product ManagementBusiness CaseSolution ImplementationProgramme DeliveryCoachingTelecommunicationsAnalysisProject PlanningProject ManagementSolution ArchitectureCommercial Management

ABOUT TOM WORTHINGTON

Experienced Business Transformation and Design Lead with a demonstrated history of delivery. Skilled in SAFe, Agile, Customer Experience, Service Design, TOM Design and Implementation, Process Improvement, and both Change & Product Management with a Bachelor of Laws (LLB) from the University of East Anglia.

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Tom Worthington — Senior Manager, Digital Transformation at PwC UK in Reading, GB | Unifers