Ling Wong
Customer Success Manager - Architect | IBM Data & WatsonX Platform
- Role
- Customer Success Manager - Architect, Data Watsonx Us Industry at IBM
- Location
- Plymouth County, MA, US
- LinkedIn followers
- 500 followers
About Ling Wong
Guiding customer success as a business focused technology professional with certifications in Oracle, SAP, and ITIL.
Experience
Customer Success Manager - Architect, Data Watsonx Us Industry
Apr 2025 — Present · Cambridge, MA, US
Support IBM industry clients on the Cloud Pak for Data platform, Manta Data Lineage, WatsonX.data, WatsonX.ai, Cloud Pak APIs, & Datastage.• Collaborated with cross-functional teams to optimize client data solutions for increased efficiency and performance.• Implemented innovative strategies to enhance client experience and drive business growth.
Education
Harvard University
ALB, Natural Sciences
2001 — 2003
Harvard University
ALM, History
2003
Skills
- Confluence
- Integrity
- Python
- Account Management
- Disaster Recovery
- Sharepoint Administration
- Integration
- Microsoft Office
- Vmware Vsphere
- Agile & Waterfall Methodologies
- Data Center
- Customer Relationship Management (Crm)
- Team Foundation Server (Tfs)
- Salesforce.com
- Hp Insight Manager
- Microsoft Sql Server
- Cross-Functional Team Leadership
- Security
- Hp Openview
- Itil Certified
- Virtualization
- Consulting
- Vmware Esx
- Program Management
- Hp Eva
- Aruba Wireless
- Vsphere
- Vmware
- Ubiquiti Networks
- Customer Support
- Management
- Hp Proliant
- Hp Xp
- Hyper-V
- Computer Security
- Cyber-Security
- Hybrid Cloud
- Hpux 11i
- Solution Architecture
- Pre-Sales
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