Won Lun Liu
- Role
- IT Technical Support Manager at Shake Shack
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
Experience
IT Technical Support Manager
Mar 2019 — Present
Lead, Develop and Mentor a team of internal level 1/2 engineers • Identify call trends and ways to proactively prevent calls from occuring • Manage third party providers on rapid resolutions of IT problems and incidents • Oversee high priority escalations and provide RCAs
Skills
- Wireless Networking
- Troubleshooting
- Servers
- Hardware
- Databases
- Microsoft Office
- Xp
- Windows 7
- Hyper-V
- Software Installation
- Active Directory
- Networking
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.