Won B.

Customer Experience @ Amazon

Role: Sr Product & Consumer Insights Manager, Digital Customer Experience at Amazon
Location: Seattle, WA, US
LinkedIn followers: 500 followers

Sales & Business DevelopmentView LinkedIn profile

Experience

Sr Product & Consumer Insights Manager, Digital Customer Experience
Amazon
Sep 2022 — Present · Seattle, WA, US
I provide customer insights and strategy for Amazon’s digital entertainment and services verticals (e.g, Prime Video, Amazon Music, Customer support).

Education

UW Foster School of Business
MBA
2017 — 2019
UC San Diego
Bachelor of Arts, Urban Studies & Planning
2004 — 2008
Harvard Business School Online
Core: Credential of Readiness
2016 — 2017

Contact information

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Work email
•••••@amazon.com
Personal email
•••••@•••••.com
Direct dial
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Current company

Amazon

Software Development · 10K employees · 2127 7th Ave., Seattle, WA, 98109, US

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

amazon.com

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Experience

Sr Product & Consumer Insights Manager, Digital Customer Experience

Education

UW Foster School of Business

UC San Diego

Harvard Business School Online

Find verified contacts for anyone on LinkedIn