Wendy Williamson
Vice President at Campus Federal Credit Union
- Role
- Vice President of Digital Delivery at Campus Federal
- Location
- Baton Rouge, LA, US
- LinkedIn followers
- 500 followers
About Wendy Williamson
Ambitious Vice President who excels at leading transformational strategy using in-depth…
Experience
Vice President of Digital Delivery
Mar 2019 — Present · Baton Rouge, LA, US
Acted as change agent for our digital self-services to integrate into the existing traditional branch model, served as our members\' advocate for responding to their digital self-service needs and requests, functioned as relationship manager for the credit union\'s digital self-services vendors and contacts.• Managed the development team of our corporate knowledge management system, collaborated with team on our long-term roadmap, worked with project champions to initiate a culture change throughout the organization, introduced MVP\'s for quick wins and enhanced these functions by listening and observing users, monitored key analytics for pain-points during usage, presented our unique knowledge management solution to other organizations in our industry.
Education
Louisiana State University
Bachelor of Arts (B.A.)
Southeastern Louisiana University
Master of Arts (M.A.)
Skills
- E-Commerce
- Financial Technology
- Digital Strategy
- Web Analytics
- Web Development
- Mobile Technology
- Leadership
- User Experience
- Internet Banking
- Project Management
- Credit Unions
- Html 5
- Wordpress
- Html
- Customer Service
- Usability Testing
- Banking
- Photoshop
- Google Analytics
- Graphic Design
- Css
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