Wyndham Manning

About Wyndham Manning

I am a creative professional currently living in Brooklyn, NY. I grew the first escape room in NYC into the flagship of a national experiential brand, led development of new markets after running an international hostel, founded an acclaimed city-wide music and arts festival, and served as an elected official. I am driven by my passions and love to learn and build new skills. I thrive in diverse and collaborative entrepreneurial environments. My specialties include learning programs and processes quickly, managing complex projects, creative problem solving, and clearly communicating new ideas with others. When I am not working, I enjoy playing music with Gamelan Dharma Swara and restoring my 1980 Stern \"Flight pinball machine.

Experience

1. Box Office Manager

   Lighthouse Immersive, inc

   May 2021 — Present · NY, US

   Managed all box office and ticketing operations for Immersive Van Gogh NYC, selling more than tickets in 5 months. • Maintained, modified, and oversaw reporting across all ticketed events types and ticket tiers in Universe, a Ticketmaster platform. • Hired, trained, and led a team of on-site and remote associates tasked with efficiently processing more than ticket modifications and responding to email requests. • Handled customer service inquiries and maintained top of category ranking on review sites, including a 5-star rating on Google with nearly customer reviews.

Education

• University of Wisconsin-Madison

  Communication Arts, Environmental Studies, Integrated Liberal Studies

  2004 — 2008