Wendy Korotkin
Data and Analytics Manager @City of Boulder
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WORK HISTORY
Data and Analytics Manager @City of Boulder
Boulder, CO
I lead strategic planning and continuous improvement initiatives, by establishing key performance indicators (KPIs) that drive a culture of performance measurement and innovation. As the Fire Department’s go-to resource for cross-departmental collaboration, community partnerships, and data-driven decision-making, I’ve advanced policy development, process facilitation, and operational outcomes. My work directly contributed to the department’s successful CPSE Accreditation.Key Achievements:• Led Wildland Fire Program Review – Partnered with Open Space on a city-wide review, aligning priorities with emerging community risks.• Directed COVID-19 Response – Appointed to lead the city’s pandemic response and recovery team, coordinating a multidisciplinary group to design and execute response strategies.• Optimized Dispatch Operations – Identified and resolved call-processing inefficiencies, reducing response times and improving deployment efficiency.• Selected Leadership Fellow – Chosen as one of 30 fellows for Colorado’s 2018 Governmental Entrepreneurial Leadership Accelerator.• Achieved $30K Savings – Developed an ETL process integrating APIs and SQL data, cutting vendor costs significantly.• Built Data Infrastructure – Created the department’s analytics ecosystem from the ground up using Power BI, SQL, Python, and ESRI, delivering real-time operational insights and integrated reporting.
EDUCATION
Wilmington University
Master’s Degree, Homeland Security - Safety and Security Concentration
West Georgia Technical College
Associate’s Degree, Fire Science
University of Vermont
Bachelor’s Degree, Psychology
National Fire Academy
Graduate Certificate - Executive Fire Officer, Leadership
SKILLS
ABOUT WENDY KOROTKIN
With over 30 years of experience in emergency services and more than seven years as Data and Analytics Manager at the City of Boulder, I bring a unique blend of operational leadership and data-driven innovation. My career reflects a commitment to strategic planning, performance measurement, and fostering collaboration across teams and departments. I have played a pivotal role in establishing key performance indicators, driving policy development, and contributing to CPSE Accreditation through the development of essential documentation. By leveraging business intelligence tools, data analysis, and process improvement, I cultivate a culture of continuous improvement and innovation that aligns organizational priorities with community needs and emerging challenges. Known for thriving under pressure and meeting complex deadlines, I excel at building collaborative environments that empower teams with actionable insights and drive operational excellence. My ability to connect with stakeholders at all levels supports initiatives such as city-wide program reviews, strategic planning efforts, and cross-departmental projects. Key Strengths and Expertise: • Strategic Planning & Policy Development • Project & Program Leadership • Innovation & Process Improvement • Data Analysis & Business Intelligence • Systems & Performance Optimization • Risk Assessment & Logistics • Executive & Stakeholder Collaboration
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