Wes Klepfer
Dynamic Compliance Risk Management professional
- Role
- Risk and Control Program Manager at Austin Energy
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Wes Klepfer
As the Compliance Program Director at Celink, the nation\'s leading reverse mortgage subservicer, Wesley Klepfer oversees the Compliance Management System and ensures adherence to enterprise-wide risk and compliance standards. Wesley has over 13 years of experience in the mortgage servicing industry and eight years in an audit role, with a Certified Risk and Compliance Management Professional (CRCMP) credential.Wesley\'s core competencies include audit management, third-party oversight, quality control, escalation resolutions, and policy and procedure writing. Wesley has led several initiatives to improve the efficiency, quality, and cost-effectiveness of the compliance processes and teams, such as reinventing the QC program, conducting Enterprise Risk Assessments, and implementing an automated call tree for business continuity. Wesley is passionate about delivering excellence and innovation in compliance and risk management, and empowering his team to achieve their goals.
Experience
Risk and Control Program Manager
Nov 2024 — Present · Austin, TX, US
Education
DeVry University
Bachelor of Science in Business Administration, Finance
2013 — 2015
Skills
- Call Centers
- Sql
- Professional Writing
- 10 Key
- Data Analysis
- Pivot Tables
- Microsoft Office
- Loss Mitigation
- Customer Service
- Microsoft Excel
- Banking
- Risk Management
- Mortgage Lending
- Analytics
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