William Bill Schell

About William Bill Schell

A Process Driven, Development Focused, and Transformative Executive, I bring passion, systems thinking and dynamic leadership to solve complex business problems and take advantage of new market opportunities that enables growth, enhances customer experience, and drives profitability across large and mid-size enterprises in a range of industries. I am an evangelist for the power of process who leverages global experience, deep analytics, operations, technology, and financial management expertise to define and execute transformation and organizational development strategies that directly impact achievement of growth targets and business results. As a leader, I instill a culture of high expectations that empowers risk taking and continuous learning to create high performing teams who deliver results during times of explosive growth or retrenchment. I am comfortable working with all levels of the organization to promote an entrepreneurial mindset that delivers value to employees, customers, and community. Notable strengths and contributions- Driving Process Improvement: Defined new metrics and developed novel data collection process that reduced accreditation workload by 30% while earning highest possible board ratings. Redefined supply chain management systems serving 200k+ locations – raised customer satisfaction 40%+ and reduced expenses by $3.5M on investment of $500k- Building Winning Teams: Built the Program Management and Engineering teams - enabled Inc 500 level growth. Deployed development focused leadership to champion turnaround of process improvement team yielding 50% y-o-y improvement- Delivering Results in Uncertain Times: Improved client operations leading to 30% throughput increase at a multi-site medical facility during the Covid-19 pandemic. Right-sized operations and led process improvement work that boosted overall profitability by 10% despite 20% sales loss during Great Recession- Thought Leadership that Informs Strategic Roadmaps: Created new social justice theme for graduate program leading to record enrollments and first top 100 US News ranking. Designed organizational needs assessment approach and implemented social network based learning system to meet these needs- Technology Management: Transitioned development approach to Agile, enabling explosive functionality and business growth with 2x weekly production releases of customer facing products. Partnered with IT leaders to streamline $100M in projects. Managed offshore development teams.Personal Interests: Scuba Diving, Backcountry Skiing, Soccer Officiating

Experience

1. Director, Agile Program Management - Operational Excellence

   ITHAKA

   Jan 2023 — Present · New York, NY, US

   Drive execution, prioritization, risk mitigation and evidence-based ROI assessment for transformative continuous improvement initiatives spanning all aspects of the company.

Education

• Montana State University-Bozeman

  Bachelor of Science - BS, Industrial and Management Engineering

• The University of Alabama in Huntsville

  PhD, Engineering Management

• Montana State University-Bozeman

  Master of Science - MS, Industrial and Systems Engineering

Skills

• Facilitation
• Process Improvement
• Team Building
• Management
• Survey Research
• Organizational Development
• Facilitators
• Six Sigma
• Public Speaking
• Coaching
• Business Process
• Healthcare Improvement
• Leadership
• Change Management
• Strategic Planning
• Cross-Functional Team Leadership
• Project Planning
• Leadership Development
• Executive Retreats
• Business Process Improvement
• Risk Management
• Strategy
• Program Management
• Training Facilitation
• Project Management
• Business Development
• Engineering Education