Matthew Witt

About Matthew Witt

Servant leader inspiring others to perform above their own perceived capabilities. Skilled and accomplished manager, with extensive experience working in dynamic, fast paced environment coaching and mentoring a team of 10 – 22 associates. Excellent written and verbal communication skills. Attentive to details and resolving complex problems. Successfully builds trust and relationships with peers along with multiple levels of management soliciting best practices that can be realized and achieved. Ability to inspire team members utilizing interpersonal skills in both formal and informal settings to achieve results, creating a fun, challenging work environment that caters to the associate’s personal learning style.

Experience

1. Coach

   Pai Retirement Services

   Dec 2015 — Present · Sioux Falls, SD, US

   Manage a remote work site for 10-15 team members providing retirement industry 401(k) and IRA products and second to none customer support of individual and employer clients. Driving force behind the creation of a Client Supervisor queue in which escalated situations are resolved in a professional and timely manner. Maintain consistent contact with the home office in De Pere, WI along with remote workforce, fostering working relationships with management, peers, Quality Assurance, Human Resources, IT, and Voice of the Customer departments.

Education

• Augustana University (SD)

  Bachelor of Arts (B.A.)