Stephan Witane
Director, Digital Channels (Web & Mobile) @Scotiabank
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WORK HISTORY
Director, Digital Channels (Web & Mobile) @Scotiabank
CA
Expanded mandate including Digital Onboarding & Channel Operations; managing a team of Agile Product Owners, UX specialists and business operations teams to; • Enhance the user experience and digital capability enhancements on Scotiabank’s business banking web and mobile platforms, supporting Small Business, Commercial Banking and Corporate clients • Lead the digital UX team to deliver best in class payment innovation to support Payment modernization efforts to meet SWIFT and Payments Canada mandates (ISO20022 MX compliance) • Employing web analytics (Adobe) and C360 to drive a data-driven digital team • Champion agile best practices in partnership with Technology teams to deliver business value and continuous improvement • Drive a culture of curiosity and customer discovery while addressing technology innovation and competitor offerings
EDUCATION
Scotiabank
Lean Six Sigma Green Belt
ABOUT STEPHAN WITANE
Director, Digital Channels (web & mobile)
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