Wissam Shebaya
Project Management Officer @Bouygues Telecom
Signup · Get unlimited contacts
WORK HISTORY
Project Management Officer @Bouygues Telecom
Paris, FR
EDUCATION
Lebanese American University
Bachelor of Engineering (BE), Civil Engineering
Collège Notre-Dame de Jamhour
French Baccalaureate - Lebanese baccalaureate, Life sciences
Grenoble Ecole de Management
Master of Science - MS, Finance
SKILLS
ABOUT WISSAM SHEBAYA
With over 10 years of experience in project and product management, I thrive on delivering transformative results for the growth of the business. At Bouygues Telecom, I drive the strategy and contribute actively to the delivery of client service automation, leveraging AI technology and advanced data analysis to optimize customer interactions and drive operational efficiency. My contributions have been pivotal in reducing customer call volumes and enhancing satisfaction ratings. Passionate about innovation, I collaborate with cross-functional teams to build cutting-edge omnichannel solutions that digitize and streamline the customer experience. I aim to enable organizations to unlock value through strategic transformation and process optimization, improving profit margins and operational excellence. Holder of a PMP certification, an MSc in Finance and a Civil Engineering bachelor, I balance strategic vision with hands-on execution to achieve impactful outcomes.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.