Mark Winstone

WORK HISTORY

EDUCATION

SKILLS

ABOUT MARK WINSTONE

I am an IT & Program management leader with 21 years of experience in creating and leading high caliber technology teams within the financial services, nonprofit and healthcare sectors. I have successfully delivered a variety of strategic initiatives and programs, to modernize and transform IT Operations, IT Procurement, Project Management, ITSM & Infrastructure functions within multiple companies as an employee and consultant.I am passionate about motivating my team, hitting deadlines, and exceeding expectations. I am a self-starter, motivated and hardworking individual, who can communicate at all levels, who is organized, process driven with in-depth project management, business, and technical knowledge.I have a proven track record of successfully executing diverse and complex technology initiatives, ranging from cloud migrations, data analytics, SaaS, process improvement to service desk and ITSM optimization. I am currently pursuing a postgraduate diploma in information technology to further enhance my IT expertise and competencies.KEY ACHIEVEMENTS.FINANCIAL MANAGEMENT & COST OPTIMIZATION:Executed numerous cost-saving initiatives on a global scale, successfully managed multi- million-dollar global technology budgets, achieving significant cost savings through strategic utilization of analytics, standardization and consolidation of the overall technology stack and global IT vendors. PROJECT MANAGEMENT & TRANSFORMATION:Effectively strategized, led, managed, and delivered numerous global IT and technology initiatives. These initiatives encompassed a range of programs including customer-facing system migrations to Azure cloud, data center relocations, transformation projects, enterprise systems upgrades, end-user hardware refreshes, thin client technology deployments, global office moves and buildouts, virtual hosting solution deployments, O365 implementations, Role out of endpoint management solutions for Windows and MacOS including MDM and JAMF.IT SERVICE MANAGEMENT:Centralized & restructured global IT support & infrastructure teams resulting in cost reductions and service improvements.implemented multiple IT ServiceDesk systems. Including migrations to ServiceNow, SysAid & Jira.ITIL ORIENTATION & IMPLEMENTATIONS:Guided & oriented global IT teams on ITIL processes and requirements. Implemented the ITIL framework & methodology across a number or organizations.DATA MANAGEMENT & COMPLIANCE:Expertise in handling technology environments and data across diverse compliance frameworks including. HIPPA, NIST, ISO27001, SOC1, SOC2 & GDPR