Winston Price

Customer Support | Customer Success Management | Director Customer Support | Director of Managed Services

Role: Owner at Aegis Consulting
Location: Denver, CO, US
LinkedIn followers: 500 followers

About Winston Price

Versatile technology leader focused on the customer journey with a long track record for growing revenue and profit by being aware of sales opportunities, building customer satisfaction through feedback and continuous improvement, and sustaining a competitive edge by delivering superior service. • Leadership through Dynamic Energy • Continuous Improvement through creative solutions • Thrives in collaborative, all-inclusive environments • Strategic alignment with customer needs in the context of the global marketplace Encourages a culture of collaboration across teams to cultivate positive morale, retention, and performance. Experienced at hiring, managing, and developing highly effective and deeply loyal distributed customer-facing teams across multiple regions. Working in many different fields on behalf of customers, from help desk, to consulting, to managed services, and customer success, driving sales and customer satisfaction through team building and strategic leadership. Outside of work: My passions are spending time with family and friends, creating and listening to music, enjoying all of the beautiful nature Colorado has to offer through camping, hiking, biking, and offroading. Skills: Teambuilding | Strategic planning and execution | Continuous Improvement (Kaizens)| Process Improvement | Collaboration | Process Blueprinting and Documentation | IT Planning and Operations | ITIL | IT Service Management | Software Documentation | Sales Engineering | Best Practices Design | Client Relationship Management | Employee Engagement | SaaS | PaaS | IaaS | AWS | Cloud Computing | Business Intelligence | Enterprise Resource Planning (ERP)| Database | Network Security | Infrastructure | Consulting | Service Level Agreement (SLA)| Key Performance Indicators (KPI)| Coaching | Mentoring w•••••••@yahoo.com

Experience

Owner
Aegis Consulting
Oct 2023 — Present · Centennial, CO, US
Helping businesses with IT / technology needs, as well as customer experience/success consulting. Bringing experience and leadership to small businesses needing to leverage technology and customer focus to maximize customer relationships

Education

The University of Georgia
Bachelor of Science

Skills

Sdlc
Data Migration
Software Project Management
Integration
Business Process Improvement
Cloud Computing
Business Process
Websphere
Software Documentation
Solution Architecture
System Administration
Enterprise Software
Troubleshooting
Databases
Ibm Iseries
Requirements Analysis
Oracle
Jd Edwards
Pmo
Oracle Applications
Microsoft Sql Server
IT Management
Oracle E-Business Suite
Business Intelligence
Disaster Recovery
Erp
IT Strategy
Systems Analysis
Enterprise Architecture
Data Center
Software Implementation
Edi

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